Persona Lines Underwriter

• WFH + Flexible working
• Beautiful waterfront office location
• Great culture and fun team

We do things a bit differently here

Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen.  That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

We have an exciting opportunity for a highly motivated professional with excellent relationship and people skills to join our high performing Personal Lines Team based in Auckland, Christchurch, or Palmerston North as a Personal Lines Underwriter to support our broker channel. Hybrid working of 2 days in the office.

Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for:

• Being the key point of contact for all underwriting referrals via our Broker portal.
• Managing new business and ensuring the renewal of business is being retained by providing a first-class service and technical advice to our broker partners.
• Being instrumental in process improvement.
• Monitoring and analysing trends across renewals and claims.

You show the following qualities:

• Have 2-3 years technical and market-facing expertise within personal lines insurance products;
• Possess exceptional communication skills across all mediums;
• Be logical in thought process, inquisitive and have a strong understanding of the New Zealand market and emerging trends.

Perks of being an Andonian (not just limited to the below):

• Wellbeing (Sick) Leave 20 days per annum
• 1 week of paid parental discretionary leave to either parent
• $500 annual wellbeing allowance 
• Discounted Ando Insurance Policies
• Hybrid working environment
• Dog friendly offices
• Social Club
• Life & Income Protection Insurance
• Career Coaching & Professional Development Support
• Employee Assistance Program 

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your strong technical knowledge in an environment that encourages flexibility and forward thinking.

The environment at Ando is fast-paced and ever changing, with great opportunities lying ahead for the right candidate. Are you up for the challenge?

If this sounds like the role for you, apply now!