Technical Claims Consultant 

• WFH + Flexible Working
• Preferred Locations: Auckland or Christchurch (We are Flexible) 
• Great culture & fun team

We do things a bit differently here

Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen.  That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

We are seeking individuals with strong capability and experience in commercial property – material damage, Business Interpretation & Engineering claims. If you thrive on variety and can flex between priorities, you are exactly the kind of person we’d love to hear from. Adaptability and a can-do attitude are essential — because no two days are ever the same in Technical Claims team. While our preference for this role is to be based in Auckland or Christchurch, we are open to remote working.

Responsibilities

• Managing claims in accordance with best practice and within your delegated authority
• Developing and maintaining customer relationships and customer expectations
• Developing and maintaining internal and external partnerships
• Identifying opportunities for process improvement.
  

Qualifications and experience

You’ll have at least 5 – 7 years insurance experience with recent large and complex claims experience, preferably in the broker intermediated market. You will be working with our high-performing and fresh-thinking claims team, gaining exposure to a wide range of clients.

Want to surround yourself with great people?

We’re proud that we’re a bit different from regular insurance companies – knowing it’s our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. 

Jump in!

So, when you put a group of people together who all share that thought, you get a truly inclusive, supportive culture and a special group of people.