Insurance Administration Support 

• WFH + Flexible working
• Beautiful waterfront office location
• Great culture and fun team

We do things a bit differently here

Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen.  That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

We have an exciting opportunity for a highly motivated professional based in Auckland, to join us as Administration Support. This role sits in our high-performing Operations Team which makes up a critical part of our wider broker facing underwriting function. The team is supportive, fun and passionate about providing exceptional customer service! This is a great entry level role into Ando and creates a pathway to furthering your insurance career.

Responsibilities

• Processing new business, renewal and endorsement closings for all our commercial and Specialty lines
• Assisting with monthly credit control follow up of unallocated payments and resolution of mismatched items.
• Providing office back-up (such as answering phones) when necessary.

Qualifications and experience

• At least 1 year of insurance experience, with a proven track record of delivering exceptional customer service to intermediaries and by extension the end client.
• Will be able to thrive in detail, while looking to learn and grow in the insurance world.
• Will be comfortable following up documentation from both internal and external customers.
• Will be proactive with great verbal and written communication.

Want to surround yourself with great people?

We’re proud that we’re a bit different from regular insurance companies – knowing it’s our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. 

Jump in!

So, when you put a group of people together who all share that thought, you get a truly inclusive, supportive culture and a special group of people.