We do things a bit differently here 

At Ando, we’re not your traditional insurance company. We work with many of New Zealand’s leading brokers and our purpose is simple – to make a positive difference to the wellbeing of Kiwis. For us, insurance is about people and relationships, not just policies.

The role

This newly created position is first and foremost about people leadership. You’ll lead, coach, and inspire a team of around 10 Commercial Underwriters, creating an environment where people feel supported, stretch their capabilities, and deliver their best work.

While underwriting knowledge is important, your greatest impact will come from how you support and empower your team.

What you’ll be doing

• Leading and developing the underwriting team to deliver high-quality outcomes for brokers & their customers, in partnership with our Business Development Managers

• Supporting the learning and growth of the team, including expanding underwriting authorities

• Regular 1:1s, coaching, feedback and performance conversations

• Providing technical guidance and stepping in on underwriting as needed

• Ensuring service levels, quality, and compliance standards are met

What we’re looking for

We’re looking for someone who thrives on leading people and finds real satisfaction in helping others succeed. You’ll bring:

• A people-first leadership style, with proven experience coaching and developing teams

• Solid experience in General Insurance, with good knowledge of the regulatory and legislative environment

• A strong grasp of underwriting principles

• Excellent relationship-building and stakeholder engagement skills

Why Ando?

We’ve built a workplace where you can be yourself, feel supported, and make an impact. Benefits include:

• $500 annual wellbeing allowance

• Generous wellbeing and parental leave

• Hybrid working (2–3 days WFH)

• Kids and dogs welcome in the office

• 50% discount on AT public transport

• Fully stocked drinks fridge to celebrate wins any day of the week!

At Ando, you’ll find a supportive, down-to-earth culture where we work hard and have fun together.

Ready to jump in?
If you’re excited to lead a team and help shape the future of insurance at Ando, we’d love to hear from you. Applications close Sunday 21 September, but we’ll review as they come in. Feel free to reach out to Bex.Bennett@ando.co.nz should you have any specific queries.