Senior Commercial Underwriter - Digital

• WFH + Flexible working
• Open to Auckland, Christchurch & Tauranga Location
• Great culture and fun team

We do things a bit differently here

Ando is a multi-lines insurance business and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen.  That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

We have an exciting opportunity for a highly motivated professional with excellent relationship and people skills to join us as Senior Commercial Underwriting - Digital. This role sits in our high performing Digital Commercial team which makes up a critical part of our wider Broker facing underwriting function. The team is supportive, fun and passionate about providing exceptional customer service!

Responsibilities

• Being the key point of contact for all underwriting referrals.
• Managing new business and ensuring the renewal of business is being retained by providing a first class service and technical advice.
• Being instrumental in process improvement.
• Monitoring and analysing trends across renewals and claims.

• Growing Ando’s business in the digital commercial sector through a variety of technology solutions.

Qualifications and experience

• At least 3 years’ experience in commercial underwriting and have a strong understanding of the New Zealand market and emerging trends.

• Will be proactive with great verbal and written communication.
• A proven track record of delivering exceptional customer service for end customers and brokers.
• Qualifications preferred include an insurance diploma or certificate or BCom in Finance or related fields.

Want to surround yourself with great people?

We’re proud that we’re a bit different from regular insurance companies – knowing it’s our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. 

Jump in!

So, when you put a group of people together who all share that thought, you get a truly inclusive, supportive culture and a special group of people.