Liability Referral Underwriter  

• WFH + Flexible working
• Be part of a NZ company with a true challenger spirit in the NZ insurance market
• Great culture and fun team

We do things a bit differently here

Ando is a multi-lines insurance business and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen.  That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

Our team is growing and we're looking for an experienced Liability Underwriter to join our Commercial Markets Trading team. Reporting to the Commercial Referral Team Manager, you’ll underwrite technically complex liability referrals — supporting internal underwriters and market-facing transactions with sound judgement and a coaching mindset.

Responsibilities

• Review and underwrite liability referral business, for both renewals and new business, in line with portfolio strategy.
• Achieving high levels of quote conversion whilst maintaining turnaround time within SLAs.
  
• Collaborate with all areas of underwriting to find agreeable solutions aligned to portfolio strategy.
• Provide coaching, technical support, and plain language guidance to internal underwriters 
• Maintain compliance with licensing, treaty limits, and internal policies 
• Drive process improvements across the team and contribute to project initiatives

Qualifications and experience

• Specialised liability referral underwriting with strong understanding of the New Zealand market and emerging trends.
• Exceptional communication skills and be able to explain technical decisions clearly 
• A coaching mindset with a willingness to share knowledge 
• High integrity, adaptability, and strong interpersonal skills 
• Ability to make autonomous technical decisions—while still aligned to portfolio strategy 
• Strong record-keeping, decision rationale, and audit compliance

Want to surround yourself with great people?

We’re proud that we’re a bit different from regular insurance companies – knowing it’s our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. 

Jump in!

So, when you put a group of people together who all share that thought, you get a truly inclusive, supportive culture and a special group of people.