We do things a bit differently here.

Founded in 2015, Ando was built to challenge the status quo in insurance by embracing smart technology and genuinely customer-centric ways of working. Technology is central to how we simplify complexity, improve decision-making, and deliver better experiences for our brokers and customers, with ongoing digital innovation playing a key role in how we operate and continue to evolve.

The role

As a Senior Business Analyst, you’ll be partnering closely with our Underwriting and Operations teams to deliver meaningful, value-driven change. You’ll build strong relationships and a deep understanding of business challenges to help shape and prioritise initiatives aligned to Ando’s strategic objectives.

We’re open to considering the type of work arrangement, whether as an independent contractor or on a fixed-term basis, with the potential to transition into a permanent role if that’s of interest. Given the significance of the projects underway, we’re ideally seeking a minimum commitment of 12 months. Please mention in your cover letter which working arrangement you prefer.

What you’ll be doing:

• Driving clarity and momentum across complex insurance initiatives by deeply understanding business problems and desired outcomes

• Partnering with senior stakeholders to shape decisions, align priorities, and turn ambiguity into clear delivery paths

• Leading discovery and analysis that enables practical, value-focused solutions across underwriting and operations

• Translating business needs into delivery-ready artefacts that accelerate build and implementation

• Supporting future-state design and smarter ways of working aligned to Ando’s strategy

• Enabling successful delivery outcomes by proactively managing risks, dependencies, and change impacts

About You

You’re a passionate, seasoned Senior Business Analyst with extensive project experience working in the insurance sector (either for an insurance company or a broker environment).

This role is business-focused (less on the technical/analytical side) so you’ll bring exceptional communication skills and a natural ability to build authentic, trusted relationships across a wide range of stakeholders. You’re at your best partnering with the business to understand problems, navigate complexity, and shape practical outcomes.

Why us?

You’ll be joining a collaborative, down-to-earth team who value clear thinking, open communication, and people who are comfortable leaning into the grey. This role is based in Auckland Viaduct/Wynyard Quarter, with hybrid working 2-3 days in the office. We have child & dog friendly offices as well as a fully stocked drinks fridge to help yourself to!

As a fixed term employee, you'll also enjoy 50% off AT public transport and a $500 annual wellbeing allowance.

If this sounds like you, apply today!  Or reach out to bex.bennett@ando.co.nz with any specific questions.

Applications close Thursday 5th February, but we will be reviewing as they come in so don’t delay!