Senior Business Analyst

• WFH + Flexible working
• Beautiful waterfront office location
• Great culture and fun team

We do things a bit differently here

Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen.  That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

We are seeking an experienced and driven Senior Business Analyst (BA) to support a critical connectivity project within our General Insurance business. This role will focus on delivering value through strong business analysis practices in an Agile delivery environment, working closely with key stakeholders to understand business needs and define the future ways in which we deliver Insurance solutions to our customers within a connectivity environment. The ideal candidate brings deep insurance domain knowledge, thrives in a collaborative and fast-paced setting, and has a strong understanding of Agile principles and practices.

Responsibilities

• Collaborate with stakeholders to support the Initiation and Discovery phases of the Digital Commercial Connectivity initiative
• Focus on process and functional analysis to ensure the project aligns with business objectives and supports future-state needs
• Analyse existing insurance products and their features to determine the suitability of current offerings for future use or transformation and identify gaps or misalignments
• Document business rules, decisioning logic, and underwriting criteria in collaboration with SMEs
• Model future-state workflows to support digitisation, automation, and customer experience enhancements
• Support Agile delivery teams by participating in sprint planning, product backlog, and retro’s
• Ensure traceability between business goals, requirements, and delivered solutions

Qualifications and experience

• 8+ years’ experience as a Business Analyst or experience in a similar role
• Knowledge of general insurance products and underwriting rule and questions sets preferred
• Previous experience working on large scale digital transformation projects in complex environments.
• Highly collaborative and engaging communicator

Want to surround yourself with great people?

We’re proud that we’re a bit different from regular insurance companies – knowing it’s our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. 

Jump in!

So, when you put a group of people together who all share that thought, you get a truly inclusive, supportive culture and a special group of people.